Website information
Privacy Policy
How Bespoke Tower Clocks and March Oaks Construction Ltd collect, use and protect personal information submitted through this website.
Who we are
This website is operated by March Oaks Construction Ltd, trading as Bespoke Tower Clocks. Business identity and contact information appears in the website footer when completed in the WordPress business settings.
Information we collect
We may collect information you submit through an enquiry form, including your name, contact details, company, project location, building type, preferred specification, timescale and message. We also receive routine technical information such as IP address, browser information and security logs from our website and hosting systems.
How we use information
We use personal information to respond to enquiries, assess projects, prepare quotations, administer orders, keep appropriate business records, protect the website and comply with legal obligations. We do not sell personal information.
Lawful bases
Depending on the circumstances, processing may be necessary to take steps at your request before entering a contract, to perform a contract, to meet legal obligations or for legitimate business interests such as responding to genuine enquiries and maintaining website security.
Sharing
Information may be shared with service providers and professional advisers where necessary, including website hosting, email, accounting, delivery, technical suppliers and legal advisers. We only share what is reasonably required for the relevant purpose.
Retention
Enquiry information is kept only as long as reasonably necessary for the project, business records, legal claims and regulatory obligations. WordPress enquiries should be reviewed and deleted when no longer required.
Cookies and analytics
WordPress, security services and optional analytics tools may place cookies. Configure a consent solution before enabling non-essential analytics or advertising cookies.
Your rights
Depending on applicable law, you may have rights to access, correct, erase, restrict or object to the use of personal information and to complain to the UK Information Commissioner’s Office.
Contact
Use the contact details in the website footer to make a privacy request.